How to Request Account Deletion
- Email us at support@clickmudra.app from your registered email address.
- Use the subject line: Delete Click Mudra Account.
- Include your registered mobile number and email address so we can verify the account.
- Our support team will confirm the request and process deletion after account verification.
Data Deleted
After verification, we delete or anonymize personal account data that is no longer required to provide the service, including:
- Name, email address, mobile number, referral profile, and account preferences.
- Saved notification preferences and non-essential support profile data.
- Inactive app session data and non-essential device identifiers where applicable.
Data We May Retain
Some records may be retained where required for legal, accounting, payout, fraud-prevention, dispute-resolution, or compliance reasons. This may include:
- Wallet, withdrawal, bank/UPI payout, and transaction records.
- Campaign tracking, reward approval, rejected/failed transaction, and fraud-prevention records.
- Support communications needed to document the deletion request.
Retained records are kept only as long as reasonably necessary for these purposes and are not used for marketing after account deletion.
Processing Time
Account deletion requests are generally processed within 7 to 30 days after successful verification. If additional review is needed for pending payouts, disputes, or fraud-prevention checks, we will notify you by email.
Contact
For account deletion or privacy questions, contact support@clickmudra.app.
Address: Jalan electronics co.
Shop No. 29 Vatika Apartment, Near Toyata Showroom, Line Tank Road, Ahirtoli, Ranchi-834001, Jharkhand
Read our Privacy Policy and Terms of Service.